Some of us may find the idea of robots in the workplace a bit scary, maybe have a bit of trust issues as well, but if we just gave them a chance, we’ll see that they’re not here to take over, but here to make our lives just a little bit easier.
Having a bot on your website or social media platform can be a great way of reaching out to potential clients, and a good way of keeping communication channels open with all your clients.
A bot can be an excellent example to gather research on the needs and wants of your market. It can guide your website traffic to a better outcome. Knowing what your clients need, is the first step to creating products, services and solutions that help enable our clients and their businesses.
You can do some more reading here.
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